FAQ

WHAT TO DO IF THE PRODUCT DOES NOT FIT BY FORM, COLOR OR SIZE AND OTHER REASONS?

Within 14 days from the date of purchase of the goods (not including the date of purchase) - you can goods that have not been used, the presentation and consumer properties are preserved, and are not in the list of goods not subject to exchange or return: Exchange for a similar item without recounting the value Exchange for any other with appropriate recalculation of value Return and receive the money paid for it.

WHAT IS THE WARRANTY DURATION OF MY PRODUCT?

The warranty period of the goods is calculated from the date of its sale. It is usually indicated in the product’s operating document (warranty card, data sheet, label, or other document attached to the product). On the website of the manufacturer of your product

Do you deliver to the apartment and rise to the floor?

Please note that targeted delivery takes place before entering the building.

Is it possible to buy goods by installments?

Unfortunately, at the moment there is no possibility to purchase goods by installments.
You can place an order for goods of interest to you, available on our website, on credit
Also, if you are a client of PrivatBank, we can offer you to consider the option of placing an order using the services “Instant installments” and “Payment by installments”